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Strategic Internal Communications for a Diverse and Remote...
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Wednesday, April 22 • 9:15am - 9:50am
Alexa: Translate “Colleague Engagement” in All 6500+ Known Languages - AMERICAN EXPRESS

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The division of American Express that serves commercial customers has 7000+ colleagues in 200+ countries spanning 20+ time zones.   With more languages than you could possibly think of, how do you effectively communicate to a diverse and far-flung team? 

Join this session to learn about some of the ways that the American Express team is rallying their colleagues around the globe, creating experiences for those both in the office and working from home and building a sense of purpose at work – wherever in the world your teams are.  


You’ll hear about philanthropic efforts, appreciation movements and general engagement tactics, including how to:

  •  Leverage digital to create global movements 
  • Empower local advocates to engage globally  
  • Leverage colleague insights to create deeper connections to each other, leadership and the company 


Alex Ytuarte, VP of Internal Communications
American Express

Speakers
avatar for Alex Ytuarte

Alex Ytuarte

Vice President, Internal Communications, American Express
Alex Ytuarte, VP of Internal Communications, has been with American Express for over eight years in a variety of internal communications and external marketing roles.Alex currently leads internal communications for the commercial division of American Express, overseeing all communications... Read More →



Wednesday April 22, 2020 9:15am - 9:50am
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